Business admin / Payroll, Compliance & Credit Control Apprentice

Introduction

We are looking for an apprentice that has the ability to learn, ambitious and extremely hard working. The role will suit a motivated individual with a high degree of attention to detail and a keen interest in working across a variety of activities within our businesses. 

About the Employer

Based in London, with over 20 years of experience, Happie Group is one of the UK’s leading payroll companies offering a range of payroll services.
Our clients can be assured that we operate a secure and confidential operation when we deal with their payroll systems. Happie Group is a payroll company that prides itself on being able to react quickly and efficiently, our robust processing system means that we can handle large variances of labour.

Happie Group is not a faceless payroll bureau – we work in partnership with our clients to develop an area of their business that is often overlooked.

What You'll Do

Job Responsibilities:

• Maintain and process a portfolio of client’s payrolls weekly, bi-weekly and monthly
• Deal with payroll queries from staff and contractors in a professional and timely manner
• Calculations of statutory payments and processing P45 and P60’s and other year-end reports
• Contacting customers over the telephone and via email with regards to potential new business
• Inbound/outbound customer service calls to our current clients, building relationships
• Analysis of pay summary and pay slips
• Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
• Downloading candidate timesheets
• Process AWR changes and placement extensions
• Teaching candidates how to submit timesheets on the online portals
• Chase unprocessed timesheets from workers
• Manage payment queries for candidates where applicable
• Creating and sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
• Providing references for previous candidates
• Manage task management schedules and task follow-up reporting
• Run daily and weekly reports
• Other tasks and duties as assigned from time to time
• Check bank statements daily for payments due into the company from clients, finance companies and insurers
• Ensure that all receipts and payments are placed in the credit control system
• Reconcile all transactions with the credit control system
• Ensure accurate and up to date client account files and database are kept
• Carryout credit control duties to ensure payments received for our services
• Invoicing for client services delivered in support of credit control
• Deal with external supplier queries, HMRC, DWP, courts and other agencies

Training Outcome

A permanent position for the right person.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: You will be required to work Monday - Friday 9.00am - 5.00pm. However, you will be paid until 6.00pm to allow you to complete your apprenticeship course work.

Expected Duration: 1 Year 6 Months

Number of Positions Available: 2

Training Provider: JUNIPER TRAINING LIMITED