Care Navigator - Unity
Salary not available. View on company website.
Suffolk GP Federation CIC, Clements, St. Edmundsbury
- Part time
- Permanent
Apply on company site
Posted 1 day ago, 10 Jul
Salary not available. View on company website.
Suffolk GP Federation CIC, Clements, St. Edmundsbury
- Onsite working
- Part time
- Permanent
Posted 1 day ago, 10 Jul
Job ref: 63ac5539b82648289bc748e836126faa
Full Job Description
We are looking for Care Navigator/Receptionists to join our team based at Unity Healthcare, Haverhill.,
- Handle enquiries from patients and carers in relation to appointments with the practice clinical team
- Proactively manage available appointments with practice staff on a day-to-day basis, ensuring that clinical time is preserved and protected and that patients with the most urgent needs are prioritised
- Offer advice to patients and carers, in order to manage healthcare needs through a problem solving approach; e.g. directing to the appropriate clinician, signposting to appropriate services (e.g. equipment and adaptations which meet peoples needs and reduce risk where possible),
- Connecting people with the appropriate support services in the community (e.g. pharmacies or voluntary services)
You will succeed in this role if you are able to work in a busy, ever-changing environment. You will be suitable for this position if you are able to establish good working relationships, with clear communication channels. It would be an advantage if you have previous experience of dealing with customers or patients via telephone or email.
Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Copy the direct link to this job
www.jobs24.co.uk/job/care-navigator-unity-125360505