The Integration Programme Manager will lead the development and delivery of RSG's
The postholder will facilitate meaningful community engagement across Reading and
Reporting to the Head of Programmes
The Manager will line manage the Integration Programme Coordinator and the Sports &
The role will play a key part in ensuring RSG's integration work contributes to its mission of
Develop, implement and review RSG's integration programmes in line with the organisation's
Design new initiatives that promote social connection, language and life skills, wellbeing, and
Oversee the planning and delivery of activities, events, sports and wellbeing sessions, and
Ensure programmes are accessible, inclusive, trauma-informed and responsive to
Set programme objectives, workplans and budgets, and ensure delivery is on time and within
Facilitate community engagement that brings sanctuary seekers and local communities
Build relationships with community groups, faith organisations, schools, local businesses and
Organise community events, celebrations and awareness activities that increase visibility and
Involve participants and people with lived experience in shaping, co-producing and leading
Represent RSG at community forums, networks and partnership meetings.
Line manage, supervise and support the Activity & Volunteer Coordinator and the Sports &
Hold regular one-to-ones and annual appraisals, set clear objectives and support staff training
Foster a positive, collaborative team culture and ensure workloads are well planned and
Ensure coordinated activity across the integration team so that programmes complement one
Oversee the recruitment, training, support and retention of volunteers supporting integration
Ensure volunteer policies, role descriptions and recognition processes are in place and
Create volunteering pathways that enable sanctuary seekers to gain skills, experience and
Develop and maintain strong relationships with local authorities, statutory services, voluntary
Identify opportunities for joint working and referral pathways that extend the reach and impact
Promote RSG's integration work and the positive contribution of refugees and migrants to local
Ensure all integration activities operate in accordance with RSG's safeguarding policies and
Act as a point of escalation for safeguarding concerns within the team and ensure concerns
Ensure staff and volunteers hold appropriate DBS checks and safeguarding training.
Ensure risk assessments are completed and health and safety requirements are met across
Work closely with the Head of Programmes, Grants Officer and Senior Management Team to
Lead on or contribute to funding applications, project proposals and funder reports for
Manage programme budgets and support the development of sustainable funding models.
Develop monitoring and evaluation frameworks to measure the outcomes and impact of
Ensure accurate participant, activity and volunteer records are maintained.
Produce regular reports for the Head of Programmes, Trustees, funders and stakeholders.
Use data and participant feedback to continuously improve programmes and services.
Promote the aims and abide by RSG policies and procedures.
Always have due regard in the planning and execution of duties to RSG.
Carry out any other related tasks as required by the RSG management team and Trustees.
Abide by health and safety guidelines and share responsibility for your own safety and that of
Undertake such duties as may be identified as generally compatible with the functions of the
Develop and deliver a coherent, high-quality programme of integration activities.
Increase community engagement and social connection between sanctuary seekers and local
Lead a motivated, well-supported integration team.
Grow and sustain an effective volunteer programme.
Strengthen partnerships with local authorities, community organisations and service
Contribute to securing funding for integration programmes.
Demonstrate measurable impact on integration, wellbeing, inclusion and community
Compassion and empathy
Professional integrity
Cultural sensitivity
Accountability
Collaborative working
Commitment to social justice and equality

Relevant qualification in Community Development, Social Work, Social Sciences, Programme
Experience developing and managing community-based programmes or projects.
Experience of line managing and supporting staff.
Experience of community engagement and working with diverse communities and
Experience of overseeing volunteer programmes.
Experience developing partnerships and stakeholder relationships.
Experience managing budgets, contributing to funding applications and reporting on project
Understanding of the issues and barriers facing refugees, asylum seekers and migrants, and
Knowledge of safeguarding legislation and best practice.
Understanding of equality, diversity and inclusion principles.
Knowledge of monitoring and evaluation methods.
Strong programme and project management skills.
Excellent leadership, communication and interpersonal skills.
Ability to build partnerships and influence stakeholders.
Strong organisational, planning and administrative skills.
Ability to monitor, evaluate and report on outcomes and impact.
Ability to motivate and inspire staff, volunteers, participants and partners.
Project or programme management qualification
Safeguarding qualification.
Experience working within the voluntary, charitable or community sector.
Experience working with refugees, asylum seekers or migrant communities.
Knowledge of local services, community networks and organisations across Reading and
Lived experience of displacement or migration.
Additional language skills relevant to the communities RSG supports.
Experience securing grant funding.

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and

Annual leave: 25 days plus bank holidays (pro rata). Additional day of leave added per year of
Pension: 6% employer contribution
Employee Assistance Program (EAP): 24-hour confidential support line and access to
Annual Welfare Days
Probation period: 6-months

1 Refugee Support Group jobs in England & Wales