Introduction

Swizzels is looking for a motivated and enthusiastic ICT Apprentice to join our team. This is a fantastic opportunity for someone who is passionate about technology and wants to gain valuable hands-on experience while working towards a recognised qualification.

About the Employer

Swizzels is a family-run British confectionery company, best known for creating much-loved sweets such as Love Hearts, Refreshers, Drumstick and Parma Violets. With a long history of making sweets in the UK, Swizzels combines traditional favourites with new and exciting products enjoyed by people of all ages.

What You'll Do

Using an IT ticketing / helpdesk system
Using a project management system
Building and installing PCs and laptops
Installing and configuring software, including Microsoft Office
Setting up and supporting PC hardware such as printers and scanners
Assisting users with day-to-day IT problems
Basic network installation and support
3D printing
Access control systems
CCTV systems
Telephone / phone systems
General IT troubleshooting and support

Training Outcome

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.

Skills Required

Communication skills
IT skills
Customer care skills
Team working
Initiative

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 4.30pm.

Expected Duration: 1 Year 4 Months

Training Provider: NOWSKILLS LIMITED

1 Swizzels Matlow Limited jobs in England & Wales