We're looking for a friendly, organised, and detail-oriented Reservationist to be the first point of contact for our guests. Whether handling bookings, answering enquiries, or coordinating with the front-of-house team, you'll play a key role in delivering a seamless and welcoming experience. What you'll be doing:

Managing reservations across phone, email, and online platforms
Providing knowledgeable and friendly responses to guest enquiries
Coordinating bookings to maximise covers while maintaining service quality
Supporting the front-of-house team to ensure smooth daily operations
Creating a positive first impression that reflects our brand and values, At Butcombe, we believe every guest interaction matters. As a Reservationist, you'll help set the tone for exceptional visits, turning enquiries into experiences our guests will remember.

A passion for hospitality and delivering excellent guest service
Strong communication and organisational skills
Confidence using booking systems (or willingness to learn)
A calm, professional approach in a fast-paced environment
Great attention to detail and a proactive mindset

+ 30% discount across all Butcombe venues (50% off food on shift)

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