Providing day-to-day guidance and support to reception and administrative colleagues.
Acting as the local point of contact for operational queries and supporting communication between the practice team and Group Practice Manager.
Coordinating reception workflows and service cover to maintain operational efficiency.
Resolving on-site operational issues and escalating risks appropriately.
Monitoring appointment utilisation and promoting appropriate GP appointment diversion where suitable.
Working with clinical and non-clinical teams to support smooth patient pathways.
Supporting induction of new starters and identifying training needs, maintaining an accurate skills matrix to support development of a flexible, responsive non-clinical workforce.

About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 2004, predominately delivering NHS contracts. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients. Come join our proud team! This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

2 Primary Care 24 jobs in England & Wales