We provide the support team with the documentation needed to support systems delivered by our Engineer team.
We provide end-user support for complex issues outside documented scenarios.
We take responsibility for the technical design and implementation of in-scope IT systems.
We ensure required systems and services are delivered securely and within agreed OLA and SLA requirements.
We work autonomously to agreed scopes and deadlines.
We foster a culture of security and advocate for Zero Trust.
We ensure systems are created securely and remain secure.
We ensure systems adhere to standards such as ISO27001 where required.
We design and support IT initiatives that improve systems, data quality, and efficiency.
We act as champions for change and continuous improvement.
We provide technical expertise to help keep our systems cutting edge.
We may also take on ad hoc tasks that support our collaborative culture.
Active Directory
Hardware
Hyper-V
Support
Microsoft Intune
Security
SharePoint
VPN
Windows
Office 365

We have experience with M365 tenant-to-tenant migrations.
We are comfortable engaging with and challenging stakeholders at a senior level.
We have a proven ability to deliver technical projects on time.
We can manage and prioritise our workload effectively.
We are detail-focused with strong problem-solving skills.
We have strong working knowledge of Microsoft Server 2016, including Active Directory, Group Policy, and file servers.
We have working knowledge of Windows 10/11 and virtualisation technologies such as Hyper-V.
We have strong working knowledge of M365, including Exchange, SharePoint, PowerApps, Microsoft Teams, Teams Phones, Entra ID, and Intune/Autopilot.
We understand networking fundamentals, including wired and wireless design, DNS, DHCP, VLANs, WAN, and VPN.
We have experience with security tools and controls such as MS Defender XDR or equivalent, Entra ID, MFA/passwordless technologies, Conditional Access, and UEM/MDM such as Microsoft Intune.
We have experience supporting end-user hardware such as laptops and desktops.
We can understand and articulate technology impacts on business outcomes.
Awareness of surrounding technologies and systems is advantageous.

We are a hands-on Engineer team focused on delivering key technical projects that implement, deliver, and maintain forward-thinking, scalable, secure, and resilient systems, platforms, and services aligned to our business goals. This is a fixed-term role for 12 to 18 months, with a strong focus on system upgrades, migrating group companies to scaled M365 tenants, and remediating Defender advisories. The role is based in person, and we offer a salary of £45,000 to £60,000 per year, along with benefits including casual dress, free parking, and on-site parking.

1 Techbuyer jobs in England & Wales