As General Manager, you will take full ownership of The Lost Boy and lead the pub in line with Upham Inns' standards, values and commercial expectations. You will:

Lead from the front with a visible, hands-on approach
Recruit, train, coach and develop a high-performing team
Inspire a genuine passion for outstanding food, drink and hospitality
Drive consistently high levels of guest service
Build strong relationships within the local Farnham community
Grow repeat business and strengthen the pub's local reputation
Take ownership of sales, labour, costs and overall profitability
Manage the pub's P&L and deliver agreed budgets
Oversee stock ordering while controlling wastage and stock levels
Prepare team rotas at least two weeks in advance and in line with labour budgets
Maintain the highest standards of cleanliness, safety and legal compliance
Take overall responsibility for the health and safety of guests, team members and visitors
Ensure all fire, kitchen and health and safety procedures are consistently followed
Act as the Designated Premises Supervisor and ensure the pub operates in line with its licence

You will already be an experienced hospitality leader who understands how to balance great guest experiences, strong team engagement and commercial performance.
At least one year's experience as a General Manager within a gastro-style pub
Alternatively, a strong track record managing different styles of pubs or restaurants
A consistent approach to delivering exceptional guest service
Strong leadership and motivational skills
The ability to create an engaged, accountable and successful team
A genuine passion for hospitality, food and drink
A proactive, reliable and highly motivated approach
Strong financial understanding, including experience with P&Ls, sales budgets and labour control
The flexibility to work up to 48 hours per week, including evenings, weekends and bank holidays
The Right to Work in the UK

About Upham Inns

Salary of up to £50,000 per annum
Performance-related bonus
A share of tronc worth up to £5,000 per year
Flexible shift patterns
Up to 33% off meals when off duty for you and up to six guests
33% off Upham Inns hotel accommodation
20% off accommodation for friends and family
Access to the Lifestyle Card, giving you instant access to more than 5,000 discounts
Discounts with local independents, national retailers and online businesses
Service awards recognising your contribution and loyalty
Refer-a-friend and chef recruitment incentives of up to £1,000
The support of a growing business that is big enough to provide opportunity, but small enough to know and care about its people

3 Upham Inns jobs in England & Wales