Learn about the dealership's vehicle inventory, including features, specifications, pricing, and financing options
Assist customers in identifying their vehicle needs, preferences, and budget requirements
Conduct test drives to demonstrate vehicle features and benefits, answering questions professionally
Present and demonstrate vehicle options to customers in a clear and persuasive manner
Collaborate with sales managers to negotiate pricing, terms, and financing arrangements
Maintain accurate records of customer interactions, sales, and inventory using CRM systems
Follow up with prospective customers via phone, email, and other channels to nurture leads and close sales
Stay updated on industry trends, product knowledge, and competitor offerings
Attend sales training sessions and workshops to enhance selling skills, product knowledge, and customer service
Uphold company policies and ethical standards in all sales activities
40 hours per week, typically Monday to Friday
Normal working hours: 8:30am - 5:30pm, though hours may vary depending on dealership requirements
Apprentices are employed directly by employing dealership
Training includes week-long block release, requiring travel and overnight stays away from home at The Performance Academy Coventry
Supported through:

Level 2 Customer Service Practitioner Apprenticeship (IMI)
Duration: 12-14 months + 12 weeks for End Point Assessment (EPA)
Covers workplace competence, technical knowledge, and OTJ learning
Completion provides a nationally recognised qualification and a clear pathway into automotive sales careers, Aged 16+
GCSE (or equivalent) grade A-C / 9-4 in Maths and English ( Predicted grades are accepted, provided the final results meet the required standards)
Strong interest in automotive sales and customer service
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team
Strong communication and interpersonal skills
Willingness to follow instructions and learn from experienced colleagues
Basic IT skills for CRM and documentation purposes
Working towards or holding a valid driving licence

Pay is set by the employing Just Motor Group dealership.

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