Introduction

We are looking for a motivated and enthusiastic Apprentice Administrator to join our busy recruitment office. This is an excellent opportunity for someone looking to start their career in recruitment and administration while working towards a level 2 Customer Service qualification.

About the Employer

We are here to engage with and support people of all ages, beliefs and cultures. Existing to develop and enrich lives in the most powerful way. Through our positive guidance and remarkable community, we encourage and empower people to constantly push for personal success, to maintain a renewed sense of self belief and to welcome positive change in their lives. The Orbital sign represents the aspirational effort toward continually enhancing lives, making personal growth and purpose the center of all we do.

What You'll Do

You’ll be at the heart of a fast-paced environment, providing essential support to our recruitment team and ensuring a positive experience for candidates and clients alike.

Key responsibilities:

Welcoming visitors and handling walk-ins in a professional and friendly manner
Answering and directing incoming calls and taking accurate messages
Assisting consultants with candidate registration, documentation, and compliance checks
Maintaining and updating candidate records and databases
Supporting with job advertising, CV screening, and interview coordination
Managing emails and general office administration
Providing excellent customer service to candidates and clients

Training Outcome

Potential for promotion to recruitment consultant

Skills Required

Communication skills
Attention to detail
Customer care skills
Administrative skills
Team working
Initiative

Qualifications

Essential - GCSE - Maths & English - C/4 or above

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 09.00 - 17.30 with 30-minutes lunch break.

Expected Duration: 1 Year

Training Provider: DERBY BUSINESS COLLEGE LIMITED

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