We are searching for a Senior Food & Beverage Team Leader who can support our Deputy & Assistant Manager's in our busy Inn. Your day to day;

To lead and supervise front of house team across all areas, including the bar, lounge, restaurant and terrace to ensure they deliver exceptional service.
To oversee the full-service cycle and guest journey
Work closely with the assistant managers to coordinate the daily operations.
To provide the kitchen team with guest pre orders.
Provide ongoing training and support throughout your shift ensuring team members are knowledgeable about their role and are able to uphold brand standards.
Ensure guest expectations are met and addressing any guest complaints in a timely manner.
Assist in the planning and execution of events.
Engage with guests regularly gathering feedback and making sure all needs are met.
Provide the team with performance feedback when required.

You will need to be passionate about delivering a high standard of guest service and proactive to ensure the smooth running of your department and the team under you.

A competitive salary, negotiable dependent on experience
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Generous employee discounts
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Life assurance
Bespoke training programmes accessible to all
An engaging & supportive work environment

2 The Lister Arms jobs in England & Wales