Introduction

The Business Administrator Apprentice will be a key member of Phillips Joinery, responsible for supporting the day-to-day operations of the business working alongside senior members of the team, to ensure we deliver the best possible service to those we engage with.

About the Employer

Phillips Joinery is a well-established, high-quality bespoke joinery business based in Derbyshire, working across two sites in Ashbourne and Derby. We specialise in the design, manufacture, supply & installation of premium joinery products, including traditional windows and doors, heritage restoration work, internal joinery, furniture, specialist counters, and fire doors.

We combine traditional craftsmanship with a modern, commercially focused approach, serving a wide range of customers across residential, commercial and specialist projects. Our reputation has been built on quality, reliability, and a commitment to delivering tailored solutions that meet each client’s exact requirements.

As the business continues to grow and evolve, we are investing in our people, systems, and processes to build an even stronger platform for the future. Joining Phillips Joinery means becoming part of a skilled, passionate, and supportive team where you can learn, develop and play a real role in a growing business.

What You'll Do

Arranging deliveries and scheduling timings
Inputting data for invoices and sending to clients
Chasing overdue orders to achieve required delivery date
Supporting the Purchasing Department to ensure stock items are available to safeguard continuity of supply
Communicating with suppliers and supporting invoice queries
Maintain supplier/client information
Maintain equipment supplies to meet company requirements
Assist with creating robust Standard Operating Procedures (SOP’s) across the business
Adhering to all GDPR regulations
Aid sales and marketing functions, from an administrative and stakeholder engagement capacity
Ordering and managing compliance
Cost Management and tracking of expenditure
Manage emails and customer enquiries
Create and update job records
Prepare quotes and documents in readiness for the team to use
Maintain continuity of supply for internally used items
Maintain overdue orders reports and liaise with suppliers to expedite
Adding new stock items to the stock management system

Training Outcome

Opportunity to progress into a full time position with the company, while studying an AI focused apprenticeship to begin improving processes and supporting the team to work more efficiently.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental

Qualifications

Essential - GCSE - 5 GCSE's including Maths and English - C/4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 8am to 5pm

Expected Duration: 1 Year

Training Provider: EMA TRAINING LIMITED

1 Phillips Joinery Ltd jobs in England & Wales