Blackhall and Peterlee Practice are looking for a motivated, professional and enthusiastic individual to join their busy, friendly team.

The successful candidate will work towards their Business Admin Level 3 whilst in employment with the surgery.

Blackhall and Peterlee Practice aims to;

To provide high quality, safe, professional Primary Health Care General Practice services to our patients
To focus on prevention of disease by promoting health and wellbeing and offering care and advice to our patients
To work in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care.
To be a learning organisation that continually improves what we are able to offer patients.
To ensure all staff have the competency and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently.
To provide our patients and staff with an environment which is safe and friendly

Welcoming patients to the practice, booking and rearranging appointments, maintaining and monitoring the practice appointment system
Care Navigation - Signpost patients to the most appropriate service (internally or externally)
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Action medication queries / repeat prescription / online repeat prescription requests
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Chaperone patients as and when required
Ensure all incoming and outgoing tasks are actioned appropriately and in a timely manner.

Potential full-time employment with the surgery after successful completion of the apprenticeship

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Week: Monday-Friday 09.00-15.30

Expected Duration: 1 Year 6 Months

Training Provider: EAST DURHAM COLLEGE

1 Blackhall & Peterlee Practice jobs in England & Wales