Parking Support Manager
Tonbridge & Malling Borough Council, Wrotham Heath, Kent
- Full time
- Permanent
Apply on company site
Civil Enforcement Officer
Tonbridge & Malling Borough Council, St Leonard's Street, Tonbridge and Malling
- Full time
- Permanent
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Salary not available. View on company website.
Tonbridge & Malling Borough Council, Wrotham Heath, Kent
- Onsite working
- Full time
- Permanent
Posted 2 days ago, 11 Jul
Job ref: 754dfacc606e4f858de53f1907ef8e86
Full Job Description
Parking Support Manager
Tonbridge & Malling Borough Council
- Location: Tonbridge and Malling, Kent
- Salary: £28,629-31,257 per year
- Type: Permanent
- Hours: Full-time
- Posted: 17 hours ago
In this role you will enable and manage a high-quality customer support service to the public covering a number of parking related issues. You will also support professional and technical officers from the parking team. You will need to undertake a wide range of clerical and administrative tasks including some guided legal processes and financial processing using various IT based systems.
Your main responsibilities will include:
- Answering telephone and online enquiries
- Entering data into IT systems
- Preparing service requests including parking permits and parking challenges
- Liaising with established software solution providers
- Liaison with Enforcement Agents
- Day-to-day management of a small team
Educated to at least GCSE standard or equivalent, you will have excellent communication skills complemented by office experience in a customer service environment. It is essential that you are accurate, well organised, and have a customer orientated and flexible approach to work.
Discover what it's like to work at Tonbridge and Malling Borough Council and explore the benefits we offer:
- Closing date for applications: Sunday 03 August 2025
- Interview date: week commencing Monday 11 August 2025
For an informal discussion about this role, please contact Andy Bracey, Parking Manager.
How to apply: Please apply online. If this is not possible, please contact a member of the HR team.
#s1-Gen
In this role you will enable and manage a high-quality customer support service to the public covering a number of parking related issues. You will also support professional and technical officers from the parking team. You will need to undertake a wide range of clerical and administrative tasks including some guided legal processes and financial processing using various IT based systems.Your main responsibilities will include answering telephone and online enquiries, entering data into IT systems, preparing service requests including parking permits and parking challenges, liaising with established software solution providers, liaison with Enforcement Agents and the day-to-day management of a small team.Educated to at least GCSE standard or equivalent, you will have excellent communication skills complemented by office experience in a customer service environment. It is essential that you are accurate, well organised, and have a customer orientated and flexible approach to
work.Discover what it's like to work at Tonbridge and Malling Borough Council and explore the benefits we offer:Closing date for applications: Sunday 03 August 2025Interview date: week commencing Monday 11 August 2025.For an informal discussion about this role, please contact Andy Bracey, Parking Manager at andy.bracey@tmbc.gov.uk.How to applyPlease apply online. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk