You will provide an exceptional shopping experience across our Wine, Gift, pop-up and Online shops. Your responsibilities will include:

Welcoming and engaging with visitors, providing friendly and knowledgeable customer service.
Developing your wine knowledge and using it to confidently recommend products and maximise sales.
Hosting regular wine tastings, creating an engaging and enjoyable experience for visitors.
Taking part in regular wine training and tastings to develop your product knowledge.
Working alongside our Wine Ambassador to deliver public and private wine tastings and wine-related events.
Promoting our wine club, tastings, wine dinners and other events.
Supporting the wider retail team with merchandising, stock replenishment, stocktakes and maintaining high presentation standards.
Operating tills and processing transactions accurately, with training provided.
Working flexibly across our retail outlets and supporting colleagues during busy periods.

We are looking for a friendly, enthusiastic and customer-focused Wine & Gift Shop Assistant to join our Retail team at Waddesdon Manor.

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