Introduction

Managing telephone, email, and face-to-face enquiries.

Monitoring and recording attendance and punctuality data.

Following up on absences and maintaining accurate records.

Supporting administrative tasks.

Maintaining safeguarding procedures.

Providing excellent customer service and communication.

About the Employer

King David Primary School is a Modern Orthodox Jewish school. Alongside providing a stimulating and enriching education, we believe nurturing the spiritual, personal, moral, and cultural development of our children is fundamental to all that we do. Through our core values, we aim to create a community of happy and confident children, who are proud of their heritage and faith.

What You'll Do

Throughout the apprenticeship, the apprentice will learn how to combine administrative support, attendance management, customer service and reception duties while developing professional communication, organisation, and IT skills. The apprenticeship typically involves both on-the-job training.

Training Outcome

Attendance Officer – taking greater responsibility for monitoring attendance, analysing attendance data, and working with pupils and families to improve attendance.

School Administrator – managing broader administrative functions within a school or academy.

Reception Manager or Office Manager – overseeing reception services and administrative staff.

Business Administrator – supporting business operations in schools, colleges, local authorities, or private organisations.

School Business Support Officer – assisting with finance, HR, admissions, and operational processes.

Senior Administrative Assistant or Executive Assistant – providing high-level administrative support to leaders and managers

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Patience

Qualifications

Desired - GCSE - English - 4 or above
Desired - GCSE - Maths - 4 or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Thursday, 8am to 3.30pm Friday, 8am to 2.15pm. Term-time only.

Expected Duration: 1 Year 6 Months

Training Provider: NORTH WALES TRAINING LTD.

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