Technical Trainer

This role involves developing and delivering training for staff in the Investigations Services unit. At times the role will also include working with teams across and beyond, plus analysis of quality performance information to inform and prepare training and management reports. The successful candidate will be part of a team with technical trainers and guidance officers who are part of and support colleagues across Investigations Services. The role will be based at our Birmingham office, with occasional travel to the Nottingham office to deliver face-to-face training when needed., This role involves designing and delivering training for new and existing staff in the Investigations team, the Investigations, Triage and Safeguarding team, and the De-Escalation Casework team in Investigations Services. The training you deliver will support the delivery of an excellent service and support business change. You will work collaboratively with the Investigations Services Teams and other internal OPG teams to ensure the training you design, and deliver is of the highest quality.,

• Create high-quality, engaging training materials aligned to learning objectives and tailoring learning to individual learning styles.
• Confidently deliver group and one-to-one training to staff, demonstrating subject matter expertise.
• Work with the Investigation Services teams to identify common problems that affect service and areas where additional training may be needed.
• Liaise with colleagues to ensure training requirements are scheduled regularly, accounting for changes in work areas and business demands.
• Adapt to different learning needs, ensuring trainees are understanding and performing to expected standard, altering approach, if necessary, to support trainees' needs.
• Provide support to and mentor staff during training and consolidation.
• Coordinate the Learning and Development coordinators and Buddying groups.
• Demonstrate organisational skills - planning long term training and support whilst managing the demands of ad hoc training.
• Have excellent communication skills - liaising with line managers/L&D/other teams, ensuring knowledge of working practices and processes remains up to date, which could include working on live investigations and Safeguarding work.
• Work collaboratively with colleagues and wider OPG staff to meet customer service standards and key performance ambitions.
• Identifying areas for improvement or changes needed in the operational technical guidance available to Investigations Services staff.
This is an overview of the role and is not exhaustive. OPG reserves the right to assign other duties commensurate with the Executive Officer grade as required. Agreed Expectations The successful candidate will be expected to work from Victoria Square House Birmingham on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. There may be occasions of traveling to our Nottingham office to work alongside our colleagues in Embankment house. All New Starter training is delivered face-to-face, but trainers may work from home when not delivering training., This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., We will assess your experience for this role via the following methods Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability Statement of Suitability of no more than 750 words, to demonstrate your experience against the essential skills required for this role. Should a large number of applications be received, an initial sift may be under taken using the lead criteria/Behaviour:
• Experience of writing training materials and delivering high-quality training (Lead)
Evidence of Experience Statement of SuitabilityInterview stage assessments Interview Dates 9 December onwards (subject to change) Behaviours Communicating and Influencing Developing Self and Others Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here. Technical At interview, a 10 minute technical presentation (lead at interview). Criteria to be assessed on will be: Teaching/presenting skills Engagement with the audience Confidence and clarity Level of security checks required Baseline Personnal Security Standard (BPSS)

The successful candidate will have excellent attention to detail, communication skills, and the ability to tailor presentations and materials to meet different learners' needs and experiences., Essential Skills
• Experience of writing training materials and delivering high-quality training (Lead)
• Ability to create and deliver presentations confidently
• Excellent verbal and written communication skills
• Ability to lead and motivate a group virtually and face to face.
• Ability to build a positive relationship with team leaders and colleagues.
• Excellent attention to detail, producing high-quality work.
• Proficient in standard Microsoft Office packages including Word, Teams, PowerPoint and Excel.
Desirable Skills The below criteria are desirable only. These will not be assessed throughout the recruitment process but will be used in the event of tied scores between candidates.
• Lasting Power of Attorney/Enduring Power of Attorney Investigations knowledge and experience
• Investigations, Triage and Safeguarding knowledge and experience
• Lasting Power Attorney process knowledge.
• Knowledge of the Mental Capacity Act and Code of Practice., + Communicating and Influencing
+ Developing Self and Others
• A 10 minute technical presentation (lead at interview). Criteria to be assessed on will be:
• Teaching/presenting skills
• Engagement with the audience
• Confidence and clarity
  
  The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.
OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable., The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
• To Transformative Business Services (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.