Technical Service Controller

power systems applications.What We OfferCompetitive salary + annual bonus25 days holiday + bank holidays (option to buy more)Pension up to 7% + share schemeHealthcare benefits (medical, dental, optical)Discounts platform + wellbeing supportFamily-friendly policies and enhanced parental leaveKey ResponsibilitiesManage and schedule engineering work to maximise productivityAssess and prioritise customer requests, allocating appropriate resourcesMonitor job progress, ensuring timely completion and accurate system updatesOpen/close work orders and support billing accuracyLead, coach, and support a team of engineers (4-8)Maintain strong customer communication and service standardsRequirementsBackground in plant, agricultural, or HGV engineeringGas & Diesel Engine product knowledgeGood knowledge of mobile and fixed equipment components and systemsUnderstanding of warranty and commissioning processesStrong planning, organisation, and communication skillsAbility to interpret technical issues

and support non-technical teamsGood IT skills (Microsoft Office)Experience in a similar role (desirable)Education and ExperienceFoundational Engineering understanding and qualificationMinimum of 3 years' experience in a technical or mechanical engineering rolePrevious experience in a similar role within similar industry environment desirableHours - 41.5. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx.Working EnvironmentOffice basedAt Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-roundIf you would like to be a part of a global organisation offering industry leading training and a competitive package, then apply online today!At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and
we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.SummaryLocation: Leeds, GBType: Full time

Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:As a Technical Service Controller, you will coordinate a team of engineers to deliver efficient, high-quality service and a strong customer experience. You'll plan and allocate resources, manage work progress, and ensure jobs are completed on time and to standard.Using your background in plant, agricultural, or HGV engineering, you'll act as the technical link between engineers and the control team-interpreting issues defining required works, and ensuring jobs are scoped, prioritised, and completed to a high standard. You'll also mentor engineers, monitor performance, and ensure service processes are followed.Job Description:About UsFinning is the world's largest Caterpillar dealership delivering unrivalled service for 90 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of