Technical Analyst

Birmingham City Council are continuing our journey to modernise and strengthen our digital and technology services, ensuring they are aligned to business priorities, secure by design, and deliver value for our citizens. As a Technical Analyst, you will support this transformation by contributing to solution design, improving consistency in architecture practices, and helping bridge the gap between business needs and technical delivery. Our Values

• Service Excellence: We deliver high-quality, reliable solutions that support vital Council services.
• Collaboration: We work across teams, partners, and suppliers to achieve value outcomes.
• Integrity: We ensure our systems and data are secure, compliant, and responsibly managed.
• Continuous Improvement: We embrace a culture of continuous improvement where we seek opportunities to improve systems, processes and ways of working., As a Technical Analyst, your work will include:
• Technical Analysis and Design Support: Assisting with the analysis of business requirements and supporting the development of solution designs and architectural artefacts.
• Stakeholder Engagement and Communication: Working with stakeholders, suppliers, and partners to gather information and ensure clear understanding of solutions and outcomes.
• Architecture Governance and Documentation: Supporting governance processes, maintaining documentation, and ensuring alignment with standards and frameworks.
• Technology and Solution Development: Assisting in the design and development of technology solutions aligned to the council's roadmap and strategic direction.
• Continuous Improvement and Research: Identifying opportunities to improve systems, reuse components, and maximise value from technology investments.
What You Will Do As a Technical Analyst, you will:
• Support the documentation and alignment of architectural frameworks, technical requirements, and governance standards
• Analyse business requirements and assist in ensuring solutions meet defined outcomes
• Work closely with Solution Architects to support the design and development of technical solutions
• Collaborate with stakeholders, suppliers, and partners to gather and clarify requirements
• Assist in producing architectural documentation, design artefacts, and meeting outputs
• Participate in governance forums to support effective oversight of solution delivery
• Help ensure solutions comply with data protection, information security, and regulatory requirements
• Contribute to the development and maintenance of the technology roadmap
• Research technologies and identify opportunities to improve efficiency and reuse existing components
• Support the resolution of technical issues and contribute to structured analysis of solution challenges
• Communicate technical concepts clearly to both technical and non-technical audiences
• Maintain consistency in the use of architecture tools, templates, and standards
• Take responsibility for your own professional development and continuous learning
  
  Are you passionate about technology and interested in how well-designed solutions support real business outcomes? Do you enjoy analysing requirements, working with stakeholders, and contributing to the delivery of effective IT services?, Analytical Thinking: You apply structured thinking to understand problems and support solution design.
• Collaboration and Communication: You engage effectively with both technical and non-technical stakeholders.
• Problem Solving: You help identify issues, risks, and inefficiencies, contributing to practical solutions.
• Adaptability: You are open to learning new tools, technologies, and ways of working., You will have the opportunity to develop and demonstrate your technical analysis skills while contributing to the delivery of effective and well-designed technology solutions. As a Technical Analyst, you bring a strong combination of analytical thinking, technical curiosity, and collaborative working, enabling you to support solution design and ensure alignment between business needs and technical outcomes.
Here's who you are:
• Analytical Thinker: You can assess requirements, break down problems, and contribute to structured solutions.
• Technically Curious: You have an interest in IT systems, architecture, and how technology supports business outcomes.
• Collaborative: You work well with colleagues, stakeholders and partners to deliver shared objectives.
• Effective Communicator: You can explain technical concepts in a clear and accessible way.
• Organised and Detail-Oriented: You produce accurate documentation and maintain consistency in your work.
• Problem Solver: You proactively identify issues and assist with your contribute to resolving them.
• Eager to Learn: You are committed to developing your skills and growing within the role.
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

We have an exciting opportunity for a Technical Analyst at Birmingham City Council working within the Digital Technology & Services department. As a Technical Analyst, you will play a key role in supporting solution design and architecture activities across the organisation. Working alongside Solution Architects and technical teams, you will help analyse requirements, contribute to technical designs, and ensure solutions align with business goals, standards, and governance. What We Are About,
• A collaborative and supportive working environment.
• Opportunities to work alongside experienced architects and technical specialists.
• Training and development to support your career progression.
• An inclusive workplace that reflects the communities we serve.
• A benefits package designed to promote work-life balance.
• Exposure to a wide range of digital and technology services across the council.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.