Support Officer (delivery), Here For You

Here for You is Breast Cancer Now's personalised referral route to all of our support services with the aim of providing timely and trusted information and access to support for people diagnosed with breast cancer. This involves confidently talking about the services, delivering excellent information on the phone, responding to safeguarding issues, and collecting data.

We have 1 vacancy to work within our Here for You team. The role is responsible for making initial and follow up calls to primary and metastatic breast cancer patients, so they get the support they need, when they need it.

The role also involves collaborating with colleagues focusing on the Here for You expansion and integration, as well as working with colleagues across the primary services, metastatic services and personalised support services. The post holder will also liaise with our services teams., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

We're looking for someone with enthusiasm and resilience. A person with strong communication skills (especially on the phone) and someone who has experience of working in a fast-paced and people-facing environment.

The right candidates will provide quality phone calls and be willing to adapt and innovate. We're looking for a team player who understands the importance of co-production and who is motivated by providing information and support to breast cancer patients.

You'll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams. We're also looking for someone with proficient IT skills.