Service Support Manager

Salary not available. View on company website.

Mitie Group plc., Exeter

Full time
Permanent
Onsite working

Posted 6 days ago, 29 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 0fed8260d60848f3b4ae02d729ff63ea

Location ref: Exeter

Mitie Group plc.

Full Job Description

Mitie have an exciting new opportunity for a Service Support Manager / Area Manager to support our contract with Network Rail. You will be responsible for the delivery of excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures. This position is a mobile / hybrid position as you will be visiting multiple sites.

Main duties:

-Build strong relationships with contract clients and conduct audit inspections.

-Monitor performance against SLAs and cleaning specifications.

-Manage daily employee wages and ensure Health & Safety compliance.

-Follow statutory Fire and Safety regulations to mitigate risks.

-Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).

Previous management experience,

-Excellent customer service and communication skills,

-Strong organisational and time management abilities,

-IT literacy, especially in Microsoft Office,

-Full UK clean driving licence (company car provided),

-IOSH Health & Safety qualification is highly desirable

Direct job link

https://www.jobs24.co.uk/job/service-support-manager-127661409

Service Support Manager

Full Job Description

Direct job link

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