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Senior Product Operations Manager

The National Gallery, City of Westminster

Senior Product Operations Manager

Salary not available. View on company website.

The National Gallery, City of Westminster

  • Full time
  • Temporary
  • Onsite working

Posted 1 day ago, 7 Nov | Get your application in today.

Closing date: Closing date not specified

Job ref: cd1231373f7a4491a4633d184ee79989

Location ref: City of Westminster

Full Job Description

Working as the primary bridge between LSTE and technical teams, as well as the customer-facing Guest Experience team, you will identify, prioritise, and deliver systems developments that improve operational efficiency, visitor experience, data quality, and commercial performance. You will work closely with the Senior Commercial Systems Manager to define a roadmap of technology projects that satisfy commercial goals, and project-manage these from discovery through to implementation.

We are seeking someone with a qualification and/or proven ability in product management or business-led project management, who can bring experience of working at the intersection of technical and commercial teams in any sector. An excellent communicator, you will have a flair for translating commercial requirements into technical briefs and seek to gain an appropriate understanding of how technology systems work and can support business requirements, without getting into too much technical detail. You will also be skilled at identifying and creating efficiencies in operational processes and ways of working, supporting your direct reports in optimising ticketing operations, ticketing set-up and database management processes.

Direct job link

https://www.jobs24.co.uk/job/senior-product-operations-manager-127703372
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