Senior Account Director, Policy, Medical Communications

Senior Account Director, Policy, Medical Communications

Location: Greater London, UK

Date Posted: 2026-09-28

Application Deadline: 2026-12-28T19:02:05.01

Job Summary

In this role you will manage policy specific client relationships and internal account teams, lead strategic planning, work on and oversee tactical execution, manage brand planning and business development, and manage the budgeting and accounting process. As an Account Director you will be expected to start your leadership journey, taking on people management responsibilities and sitting on our Operational Committee.

We are recruiting for an Account Director to support the continued growth of our Policy work. As well as working with fellow policy SMEs across Europe and the US, you will collaborate across Syneos Health Communications Europe to build our innovative offering and provide expert counsel to clients and internal teams.

Responsibilities

• Provide counsel and strategy for healthcare policy communications clients


• Provide clear management and ownership of projects and work to coach peers and junior members of the team in healthcare policy communications


• Provide day to day strategic health policy advice and strategic counsel to senior leaders internally and across Syneos business units


• Deliver quality client service; ensuring work is of an excellent standard in order to meet/exceed client expectations


• Translate client business needs into communications and stakeholder engagement action steps with solution-oriented focus


• Be responsible for budget management on accounts and keep abreast of budget issues; always ensuring account profitability


• Help support, mentor and motivate staff members; always leading by example


• Actively participate in new business development, presentations and proposals; identifying any prospects


• Contribute to the management of the medical communications team

Qualifications and Experience

• Educated to degree level


• Health public affairs / health policy experience, including strong policy analysis skills


• Experience working at a regional and global level in healthcare policy / public affairs or government affairs / patient advocacy / policy communications


• Extensive healthcare policy / public affairs experience with progressive job responsibilities


• Agency experience or the equivalent experience with an agency model / in house


• Demonstrated results in healthcare policy / public affairs work, client service and account leadership


• Strong understanding of how political and regulatory institutions (EMA, FDA, MHRA, NICE and other HTA bodies) work in Europe, UK and the US


• Strong willingness and confidence to interact with, challenge, and gain the trust of senior clients

Our Commitment

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. We consider transferable skills from previous roles and invite you to join our Talent Network to stay connected to additional opportunities.

Because of our "no walls, no limits" philosophy and entrepreneurial spirit, our employees have the opportunity to work on projects beyond their years of experience. The only limitations are those you set yourself, and we make sure to reward talent, not just titles.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). We believe in the importance of our employees' work in improving patients' lives worldwide. A career here guarantees that your everyday work matters.

About Syneos Health

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate clinical, medical affairs, and commercial insights into outcomes that address modern market realities. To learn more, visit syneoshealth.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodation during the application process, please contact us at the provided email. Our staff will assist you in providing alternate means to submit your application.

#s1-Gen

Senior Account Director, Policy, Medical CommunicationsUpdated: Yesterday Location: London, England, United Kingdom Job ID:16308In this role you will manage policy specific client relationships and internal account teams, lead strategic planning, work on and oversee tactical execution, manage brand planning and business development, and manage the budgeting and accounting process. As an Account Director you will be expected to start your leadership journey, taking on people management responsibilities and sitting on our Operational Committee.We are recruiting for an Account Director to support the continued growth of our Policy work. As well as working with fellow policy SMEs across Europe and the US, you will collaborate across Syneos Health Communications Europe to build our innovative offering and provide expert counsel to clients and internal teams.ResponsibilitiesProvide counsel and strategy for healthcare policy communications clientsProvide clear management and ownership of projects
and work to coach peers and junior members of the team in healthcare policy communicationsProvide day to day strategic health policy advice and strategic counsel to Snr Leaders internally and across Syneos business unitsDeliver quality client-service; ensuring work is of an excellent standard in order to meet/exceed client expectationsTranslate client business needs into communications and stakeholder engagement action steps with solution-oriented focusBe responsible for budget management on accounts and keep abreast of budget issues; always ensuring account profitabilityHelp support, mentor and motivate staff members; always leading by exampleActively participate in new business development, presentations and proposals; identifying any prospectsContribute to the management of the medical communications teamEducated to degree levelHealth public affairs / health policy experience, including strong policy analysis skillsExperience working at a regional and global level in healthcare policy
/ public affairs or government affairs / patient advocacy / policy communicationsExtensive healthcare policy / public affairs experience with progressive job responsibilitiesAgency experience or the equivalent experience with an agency model / in houseDemonstrated results in healthcare policy / public affairs work, client service and account leadershipStrong understanding of how political and regulatory institutions (EMA, FDA, MHRA, NICE and other HTA bodies) work in Europe, UK and the USStrong willingness and confidence to interact with, challenge, and gain the trust of senior clientsAt Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.At Syneos Health, the possibilities are infinite. Because
of our "no walls, no limits" philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title.Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients' lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to:Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern
market realities. To learn more visit syneoshealth.com .Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application. #J-18808-Ljbffr