Sales Data Administrator Apprentice

Introduction

The purpose of the Sales Data Administrator is to support the sales teams by ensuring that all operational aspects of the sales process run smoothly and efficiently.

This role acts as the backbone of the sales organisation by transacting sales throughout all elements of the quote to cash process.

About the Employer

Support Warehouse brings nearly two decades of global experience to manage and procure IT asset maintenance services.

As authorised Original Equipment Manufacturer service experts since 2005, we focus on efficient warranty management and renewal of IT hardware service contracts. We aim to equip organisations with tailor-made service agreements for optimal coverage of your IT hardware and software infrastructure, ensuring reliability and peace of mind.

What You'll Do

• Prepare and process quotes, proposals, and sales orders. Apply accurate and up-to-date customer and sales records in SharePoint, BC and other internal systems.
• Complete the transactions within the end-to-end quote-to-cash process to a high degree of accuracy, including quote creation, order processing, and issue resolution.
• Process and book customer orders accurately within the finance system.
• Register services and manage supplier interactions via supplier portals, ensuring timely order confirmations.
• Collaborate cross-functionally with Sales, Finance, and
• Operations to expedite quote requests and customer orders.
• Track quote requests, monitor progress, and ensure consistent follow-ups with clients and internal stakeholders.
• Maintain accurate customer records, sales data, and documentation within the CRM system.
• Respond to partner and internal inquiries and provide relevant product or service information.
• Manage internal escalations and work towards prompt resolution.
• Ensure clear and timely communication of updates between teams and stakeholders.

Training Outcome

90% of QA apprentices secure permanent employment after completing this programme; this is 20% higher than the national average.

Skills Required

• Communication skills
• Organisation skills
• Problem solving skills
• Number skills
• Team working
• Proficiency in Microsoft tools

Qualifications

• Essential - GCSE - Any subject - 4+ (A-C)
• Essential - GCSE - Any subject - 4+ (A-C)
• Essential - GCSE - English - 3+ (D or above)
• Essential - GCSE - Maths - 3+ (D or above)

Course Information

Course: Data technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am to 5.00pm.

Expected Duration: 1 Year 5 Months

Training Provider: QA LIMITED