Recruitment System Support Administrator

We are seeking a highly organised and customer-focused Recruitment Systems Support Administrator to join our Recruitment Operations team. This is an exciting opportunity for an HR or recruitment operations professional with strong systems administration experience to play a key role in supporting the day-to-day operation of UCL's recruitment system (Cornerstone/TalentLink). You will act as a first point of contact for recruitment system and workflow queries, ensuring recruitment activity is processed accurately, efficiently and in line with university policy and financial controls. Working in a fast-paced environment with high volumes of recruitment activity, you will manage approval workflows, support hiring managers and stakeholders with recruitment processes, maintain system integrity and help resolve operational and technical queries through our ticketing system. You will also contribute to continuous process improvement initiatives, helping to enhance the recruitment experience for candidates, hiring managers and colleagues across the university. The role offers excellent exposure across HR, recruitment and finance processes, making it ideal for someone who enjoys problem-solving, stakeholder engagement and operational coordination within a complex organisation. Please note, this role is offered on a hybrid working basis with currently a minimum of 2-days onsite (Mondays & Tuesdays) at our London Kings Cross office (subject to change). This is an internal recruitment advert, available to eligible UCL workers only.

You will bring experience from a recruitment operations, HR administration or systems support environment, ideally with exposure to applicant tracking systems or recruitment management platforms. You will be confident managing competing priorities, working to service level agreements and delivering a consistently high standard of customer service in a busy operational setting. You will have excellent attention to detail and a proactive, solutions-focused approach, with the ability to build effective working relationships across a wide range of stakeholders. Comfortable navigating systems, processes and compliance requirements, you will enjoy working collaboratively while taking ownership of queries and tasks through to resolution. Most importantly, you will be someone who thrives in a fast-paced environment, is adaptable and resilient, and is motivated by delivering efficient, high-quality support that enables excellent recruitment outcomes across the university.

At UCL, we believe that excellent people processes are central to delivering world-leading education, research and innovation. As London's Global University, we are committed to creating an inclusive and collaborative environment where our staff and students can thrive. Our HR function plays a vital role in supporting a diverse academic and professional services community across the university. We are continually improving how we deliver services, systems and experiences for our stakeholders, and this role will contribute directly to enhancing recruitment operations and supporting effective hiring across UCL.

Standard UCL Benefits:

• 41 days' holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days' annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance
Full details: . Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women. Read more: . Applicants should also familiarise themselves with UCL's policies on: and Available documents