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Receptionist / Administrator (Bank / Casual)

SeeMeHired, Leeds

Receptionist / Administrator (Bank / Casual)

£13

SeeMeHired, Leeds

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 27 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 0c201b3c23204398aabc310a2ccfd227

Location ref: Leeds

Full Job Description

  • This role will cover holiday and sickness absence across each of our four locations in Leeds. Therefore a full UK Driving License and access to a vehicle is essential.
  • You will provide a friendly, professional front-of-house service for customers and visitors to Westward Care Ltd.
  • Contribute to an ambience within the setting that is appropriate to the customer profile and in line with the vision and values of Westward Care Ltd.
  • Work independently and autonomously whilst building excellent relationships with the Administrator, General Manager, colleagues, customers, and suppliers., Facilitate the front-of-house operation and deliver a consistent experience for all customers and visitors to Westward Care Ltd at all times.
  • Ensure that visitors are greeted and made to feel welcome on arrival.
  • Ensure that face-to-face and telephone enquiries are dealt with in an efficient, friendly, and professional manner.
  • Assist with general administration duties, to include photocopying, scanning documents, logging invoices and other administration tasks as required.
  • Ensure that all customers and employees are treated with equality, dignity, and respect, and every individual feels they can challenge discrimination and harassment in employment practice and service provision.
    • Quality Management
  • Demonstrate a sense of pride for the job and the organisation.
  • Assist in maintaining good relationships with suppliers and providing information and assistance as required.
  • Ensure compliance with the relevant organisational, legal, and financial procedures and policies to protect customers and employees and minimise risk and financial loss.
  • Ensure all paperwork is completed accurately and to the required standard within agreed timeframes.
  • Maintain a professional appearance.
    • Being Part of the Team
  • Work effectively with other team members to deliver a professional front-of-house service to the customers and ensure the smooth operation of Westward Care.
    • Communication
  • Adopt various methods of communication to meet customer needs and build positive relationships.
  • Maintain confidentiality as appropriate.
    • Customer Service
  • Create an outstanding first impression for customers and visitors to Westward Care Ltd.
  • Demonstrate an understanding that internal customers are to be treated with the same respect and understanding as external customers., This role will require occasional weekend, and Bank Holidays working as necessary.

    The service operates 24 hours per day, seven days per week, and flexibility is essential to meet the needs of the service.

Direct job link

https://www.jobs24.co.uk/job/receptionist-administrator-bank-casual-127259173
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