Receptionist / Administrative Assistant

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Operational Manager when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Operational Manager when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

The ideal candidate will be adaptable and work well with others, helping to ensure that our systems run smoothly to support both our services and the users we serve.

Our mission is to positively impact people's lives by enhancing the quality of life for everyone we serve. Our core values are: We Care, We Respect, and We are Inclusive. We seek individuals who embody these values while supporting service users and carers, as well as in their interactions with colleagues within the Trust and our partner organisations.