Receptionist

The role of the Receptionist is to provide a friendly and efficient reception and admin support service for the Acomb Garth Community Health Care Centre, Askham Bar Community Centre and Gateway 1 Head Office.

You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience., Duties may vary from time to time but these will include:

Providing a reception service for the centre

Interacting and communicating with patients, clinicians and other staff this may involve re-booking appointments, providing advice and assistance

Computer data entry/data allocation and collation; processing and recording information

Filing and retrieving paperwork both manually and electronically

Participate in meetings as required

Escalation of issues to the Estates and facilities Manager if required e.g. facilities, Health & Safety

Provide administrative cover in the event of holiday and sickness

Manage and prioritise own workload

Recognise and work within own competence

To provide and receive routine information verbally or electronically to inform work colleagues and key stakeholders

To demonstrate a competent level of interpersonal skills when providing information

Provide payroll support with invoice processing

Provide administrative support with monthly reporting submissions

Support with rota fill / clinical staffing where appropriate

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint., Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Please advise us of any reasonable adjustments we can make to support you throughout the recruitment process.