Quality Investigations Lead

Job title: Investigation LeadLocation: Waterford, IrelandJob type: Onsite, DaysContract: 23 month Fixed Term Sanofi contractAbout the job Are you passionate about driving a culture of quality, safety, and continuous improvement? Sanofi is seeking an Investigation Lead to join our PFS (Pre-Filled Syringe) Operations team. In this pivotal role, you will act as a role model for our Quality & Safety culture, leading technical and product quality investigations to identify true root causes and implement effective, sustainable corrective actions. As the responsible person for investigations within your area, you will bring technical expertise, a \"right first time\" mindset, and a proactive approach to error prevention - all while representing the shift team in engagements with internal and external stakeholders on product quality and safety matters.About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our
deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.Main responsibilities:Lead technical and product quality investigations to identify true root causes and implement preventative and corrective actions that ensure zero repeat occurrencesComplete investigations to quality standards within required timeframes, meeting business needsFacilitate cross-functional investigations on shift using Gemba tools and act as SME for the Investigation System and associated toolsConduct proactive data collation, trending and analysis to identify process and system improvement opportunities, ensuring adherence to end-to-end lead timesDrive timely closure of deviations, commitments and CAPAs; trend customer complaints to identify effective corrective actionsAct as shift team coach and role model in collaboration with the
Compliance Excellence Lead to drive a culture of compliance and continuous improvementEnsure resolution of and/or appropriate escalation of significant issues; participate in key decision-making in consultation with relevant stakeholdersProvide subject matter expertise and support for systems, technologies and productsUnderstand shift team supply commitments to ensure on-time completion of investigationsWork closely with shift and process teams to ensure effective, right-first-time document designSupport quality systems operations within assigned area, including conducting and supporting audits (internal, corporate, supplier, customer, regulatory)Monitor documentation right-first-time performance trends and implement effective CAPAs to prevent reoccurrenceAbout youKnowledge of cGMP in a regulated environment Working knowledge of quality systems in a regulated environmentSterile manufacturing experience would be very beneficialSystem investigation experienceExperience in connection to the
remediation processExcellent accuracy and attention to detailExcellent interpersonal skillsProblem solving skillsWhy choose us?Make your work count by supporting a company that brings life-changing treatments to millions - and is committed to doing right by patients, communities, and the planetAdvance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambitionThrive in inclusive, high-performing teams where every role matters and every voice helps shape what's nextPursue Progress. Discover Extraordinary. Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue Progress. And let's discover Extraordinary together.At Sanofi, we provide equal opportunities
to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!#LI-EUR