Parking Manager

You will be responsible for the strategic and operational management of parking, moving traffic and bus lane enforcement, council-owned car parks, parking permits, and customer enquiries. As part of the Group Management Team, you will help shape service delivery, manage budgets and contracts, and represent the Council at local, regional, and national forums., + Oversee budgets, income, contracts, and external providers ensuring value for money +

• + Engage with elected members, senior officers, partners, and stakeholders
• + Drive continuous improvement and compliance with legislation and best practice, This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see [a name="_Int_rn3wVoCw"] our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.
  
  You will have significant experience in parking, moving traffic and bus lane enforcement or a similar regulatory service, with:
• Strong leadership and people management skills
• Experience of managing budgets, contracts, and external suppliers
• Excellent communication and stakeholder engagement skills
• In-depth knowledge of relevant legislation and policy frameworks
• A commitment to equality, safeguarding, and continuous professional development
• + Lead and manage the Parking Services team to deliver high-quality, customer-focused services, A postgraduate qualification in a relevant subject or equivalent experience is required. Professional membership (e.g. ICE, CIHT) is desirable.