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(**) Outpatients Receptionist - Weekends

Mid and South Essex NHS Foundation Trust, Chelmsford

(**) Outpatients Receptionist - Weekends

Salary not available. View on company website.

Mid and South Essex NHS Foundation Trust, Chelmsford

  • Part time
  • Permanent
  • Onsite working

Posted 4 days ago, 30 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: b3a9b6ea79b74e0783fa700e5b7fcffb

Location ref: Chelmsford

Full Job Description

  • Welcome patients to the outpatient areas.
  • Check information with the patient and ensure all information entered onto computer systems is accurate and up-to-date.
  • Working in the call centre, speaking to patients about appointments, changing, moving and cancelling where required.
  • Ensure messages, whether in person, by telephone or email, are passed on to appropriate staff in a timely manner.
  • Deal with patient complaints / challenging conversations when necessary.

    Are you highly organised, friendly, and passionate about delivering excellent patient care? We're looking for a proactive and detail-oriented individual to join our dynamic Booking and Reception Team.
    • In this varied and vital role, you'll be the first point of contact for patients, providing essential clerical and administrative support. From handling telephone enquiries and greeting patients at reception, to booking and managing appointments, you'll play a key part in ensuring a smooth and positive patient experience. If you thrive in a busy environment, enjoy working as part of a team, and take pride in maintaining high standards of accuracy and professionalism, we'd love to hear from you.

    Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Direct job link

https://www.jobs24.co.uk/job/outpatients-receptionist-weekends-127666645
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