Operations Support Coordinator

Operations Support CoordinatorContract: Professional Services, Production & TechnologyLocation: Berkshire, SL3 8XPHours of work: 40Contract Type: Permanent
We are seeking an Operations Support Coordinator to provide end-to-end administrative, compliance, and operational support across the estate.
This role will act as a central point of contact for facilities operations, ensuring the effective coordination of planned and reactive maintenance activities, supplier engagement, and system management., The successful candidate will support Planned Preventative Maintenance (PPM) programmes and reactive works, ensuring accurate reporting, timely communication, and effective issue resolution.
This role is critical in maintaining service performance and minimising operational risk through strong attention to detail and proactive coordination., Ensure all Planned Preventative Maintenance (PPM) activities are scheduled, dispatched, and monitored on a weekly/monthly basisTrack progress of PPM tasks and ensure completion within expected timelinesConfirm all maintenance tasks are accurately closed within the systemLiaise with suppliers to ensure tasks are completed as required and within agreed timeframesMonitor and verify supplier attendance dates and job completion recordsMaintain system accuracy by ensuring all data is up to date and correctly recordedSupport the monitoring of SKADA systems for critical assets and escalate issues where requiredWork closely with internal stakeholders, including the CTO, to ensure effective follow-up on flagged issues

Highly detail-oriented with strong organisational skillsComfortable working in a quiet, low-traffic environmentAbility to manage multiple suppliers and workflows simultaneouslyStrong communication skills for liaising with internal teams and external vendorsDemonstrates motivation, interest, and willingness to learnAdministrative experience within a fast-paced operational environmentExperience managing work orders, service requests, or facilities administrationStrong Microsoft Office skills, particularly Excel, Word, and Outlook

The Company
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.
We're proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we're committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we'll be happy to support you.
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