Operations Compliance Manager

Protyre Autocare is looking for a methodical and meticulous Retail Operations & Compliance Manager. This specialist role will strengthen operational governance across Protyre Autocentres improving consistency, audit readiness, and governance. Working closely with Centre Managers and Area Managers ensuring every site operates safely, compliantly, and efficiently, while enabling front-line teams to focus on exceptional customer experience, commercial delivery and implementation of Standard Operating Procedures in line with ever evolving requirements.
Location: Remote - a base office will be assigned depending on your locationSalary: £45-50K + car or car allowanceQualification: NEBOSH General Certificate (or equivalent) or working towardsMust have: Full UK Driving Licence, held for at least 6 months (age restrictions may apply - points or offences may affect your application). Benefits: Staff discounts on servicing, tyres, and MOTs. Retail vouchers, Finder's fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. Employee of the month; a chance to win a £50 voucher. Centre of the month; a chance to win a race at your local go-karting track
About the role
Reporting to the Head of Retail Operations, this role provides dedicated expertise in:Health & safety compliance: Promoting a strong health and safety culture through visible leadership, safe working practices, and follow-up actionsStock control and accuracy: Deliver a continuous improvement programme to support satisfactory stock audit results and improved stock accuracyBanking query resolution and Invoice discrepancy management: Support banking & invoicing compliance and prompt resolution of invoice discrepancies across centresWarehouse layout & management (including H&S considerations for storing tyres & parts, and the goods in & out process)Standard Operating Procedure content Ensure retail-wide understanding and acknowledgement of evolving Standard Operating ProceduresCentre compliance training and support: Promote system excellence through extended induction, training support, and consistent ways of workingSupport effective management of MOT-related risk, compliance, records,
and escalation
The role aims to deliver specialist focus on compliance and risk management, reducing operational workload on Area Managers, allowing them to concentrate on commercial performance, coaching, and results

About you:Previous multi-site compliance or H&S management experience within the automotive, retail, or similar fast-fit sectorProven experience in health & safety, compliance, audit, or risk management role (ideally within retail, automotive, logistics, or a multi-site environment)Excellent auditing, investigation, and report-writingStrong coaching, influencing, and communication skillsAnalytical mindset with the ability to interpret data, identify trends, and drive improvementStrong knowledge of UK health & safety legislation, risk assessment, and audit methodologies

Why join Protyre Autocare?Protyre Autocare is the UK's fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).