Meter Reader

+ Conduct daily meter downloads (FEGP and PCA), learn designated meter reading routes, program and download data from meters using specialised software, and ensure all information is correctly sent to end users
+ Record manual readings for AMR meters as required and support the transition of paper-based meter readings to electronic format across the site
+ Investigate customer complaints related to meter readings, verify readings align with correct billing and output, and report findings to line manager
+ Conduct site-based utility assessments, gather usage information, and provide data to the central team for calculations while maintaining daily communication with line manager about workload and challenges
+ Provide advice, recommendations, and training support to junior meter readers and other team members as needed
+ Maintain up-to-date compliance training (Airside Pass, Driving, Heathrow Electrical Safety, UKPNS HV substation entry), ensure all work follows health & safety policies and procedures, and maintain professional conduct when interacting with airport passengers and clients, Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

+ Full driving licence
+ Experience of utility meter reading
+ Experience / knowledge of utility infrastructure & systems, especially electricity
+ Comfortable with the use of IT equipment and applications, especially Microsoft Office and Google
+ Experience of Elster Smartset / PMU software
+ UKPNS HV substation entry awareness is desirable
+ Electrical Safety Rules level 1 is desirable

Salary: up to 32,000 per annum plus annual bonus and Veolia benefits
Hours: 40 hours per week, Mon - Fri 8am to 4.30pm
Location: Primarily at Heathrow Airport, with occasional travel to other sites as required
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
+ 25 days of annual leave plus bank holidays
+ Access to our company pension scheme
+ Free physiotherapy and 24/7 GP service
+ Discounts on everything from groceries to well known retailers
+ Access to a range of resources to support your physical, mental, and financial health
+ Ongoing training and development opportunities, allowing you to reach your full potential