Medical Secretary

An exciting opportunity has arisen to join our admin team working as a part-time Medical Secretary (Thursday & Friday) 15 hours per week within the Neurology Department at Yeovil District Hospital. The Medical Secretary will be required to provide efficient and effective secretarial duties to consultants and their team and act as the first point of contact for all forms of communication for the consultants . The Medical Secretary will also provide flexible secretarial support to clinical teams as requested by the Operational Support Manager / Senior Operational Manager to support service requirements during absence as necessary. To prioritise all incoming mail and action accordingly.Main duties, tasks & skills required To answer all incoming telephone calls and emails from patients, carers and other healthcare professionals in an efficient manner. Actioning and resolving queries or referring onto other departments and agencies as appropriate. Communicate with patients, colleagues, internal and external. Ensure all investigation results are readily available to the clinical staff. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Prioritise own work efficiently and effectively, highlighting any issues to the Band 5 Operational Support Manager. Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing. Liaise with the outpatient team regarding outpatient appointments. To action fast track referrals (if appropriate) to ensure timely appointments are made.

• Good standard of general education
• RSA/OCR III WP/Typing or equivalent
• AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge, ECDL or equivalent, Audio typing/word processing
• Working knowledge of Microsoft office suite
• Evidence of a good standard of Literacy / English language skills
• Good communication skills on the telephone, via email, face to face and in written correspondence
• Profession and responsible approach at all times
• Ability to multi task
• Ability to organise own time
• Ability to manage Consultant diary
• Accurate and timely presentation of information
• Ability to take steps to ensure the patient has a smooth pathway
• , Medical audio typing
• Working knowledge of in house hospital systems
• Knowledge of patient notes / retrieval and related tasks/medical records procedure
• Knowledge of Department and Divisional Structure
  
  At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work., £25760.00 to £27476.00 Yearly