Maternity Diabetes Failsafe Officer

This is an exciting opportunity to join the Specialist Midwifery Team. The overall purpose of this role is to:-

• To support the provision of a safe and effective maternity specialist failsafe service.
• The post holder will support the diabetes and maternal medicine specialist services to develop and maintain risk stratification procedures in relation to patient pathways and follow up requirements.
• To work within the MDT and provide expertise in the proactive management of diabetic and maternal medicine pathways from referral to discharge, ensuring the entire pathway is managed smoothly.
• The post holder will ensure high levels of patient and clinician satisfaction be being an accessible, customer focused and knowledgeable point of contact., To be first point of contact in the receipt and acknowledgment of referrals and ensure all diabetic and maternal medicine referrals are booked into the correct clinic slots in the appropriate time
Responsibility for checking the quality of data entered onto the failsafe systems and filing systems, to ensure that all national standards are maintained and reportable Support the Maternal Medicine Midwife, Diabetic Midwife with data collection, outcomes and reporting Update appropriate systems to ensure that relevant national records and audits are monitored. To assess the need to contact individual patients and coordinate completion of any outstanding appointments Track all new and follow up patients to provide assurance that appointments are received and attended within clinically led times Escalate any capacity issues to the team leader to ensure that patient care is not postponed or compromised. Ensure any breaches are escalated to the team leader. Notify any DNA's to the relevant member of staff Work with medical records and outpatients administration to reschedule outpatients clinics as requested To ensure appointments are in line with the trust access policy inclusive of guidelines, highlighting and escalating issues and taking corrective action where necessary To deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate direct line of reporting

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.