Inspection and Enforcement Officer

As a Senior Inspection and Enforcement Officer, you will play a key role in monitoring, auditing, and verifying the performance of service providers responsible for delivering highway maintenance and related services. Reporting to the Principal Performance Officer, you will deliver a programme of planned and ad hoc inspections, ensuring that contractual obligations are met and that all work complies with required standards, legislation, and council policies. This is a varied and hands-on role that directly supports the effective management of the city's highway network., You will:

• Conduct inspections and audits to assess service provider performance against contractual, technical, and legal requirements.
• Deliver both scheduled and ad hoc inspections, providing clear, balanced, and evidence-based performance assessments.
• Record all findings accurately using approved systems and equipment, ensuring full auditability.
• Maintain strong working knowledge of highway standards, legislation and relevant Council policies
• Work collaboratively across internal teams and with external service providers.
• Uphold the Council's Equal Opportunities policies in all aspects of your work.
  
  Do you have an eye for detail, strong analytical skills, and the confidence to hold service providers to account?, You will hold a relevant qualification of significant experience in:
• Experience auditing or verifying service delivery (highways experience ideal)
• Understanding of statutory highway obligations and PFI contract principles
• LANTRA trained
• Strong communication and relationship-building skills
• Ability to analyse technical and performance data
• Confident IT user
• Commitment to excellent customer care and equality in service delivery
If you're detail-driven, confident in the field, and ready to help uphold high standards across our highway network, we'd love to hear from you.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact the Resourcing Team Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.