Information Governance Officer

The Information Governance team is a vibrant, newly centralised team responsible for supporting the County Council with Data Protection, Freedom of Information and Records Management as well as helping with the preparation for local government reorganisation. Our aim is to help the Council maximise the potential of digital and data to transform the way we work, improve accessibility and achieve the Council's purpose of making sure that no one is left behind., This is a fast paced and busy role, where no two days are the same. Reading and redacting will form a large part of your day and therefore you will need to be very focussed. You would be answering queries from both internal and external stakeholders. You will therefore need to give timely, clear and effective advice. You will use the electronic document and case management systems in operation, while demonstrating an understanding of confidentiality.

Experience of dealing with requests made under Data Protection Act and an understanding of the legislative requirements of Information Governance, such as UK GDPR, will be an advantage. The successful candidate will also be able to demonstrate good IT skills in Outlook, Word and Excel., In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Excellent time management skills as you will take responsibility for managing your own caseload and ensuring your deadlines are met. We work to set timeframes to comply with legislative deadlines;
• Someone who can act as a point of contact for internal and external clients;
• A proven knowledge of redaction; we can only disclose data within the parameters of relevant legislation;
• Someone who can demonstrate the ability to work flexibly as you may be assigned to undertake different tasks within the Information Governance team in order to meet service needs;
• A meticulous eye for detail, we work with highly sensitive, complex and confidential data on a daily basis;
• Excellent communication skills. Keeping an open dialogue with all stakeholders throughout the process is essential as you will be working closely with other departments and external agencies.
A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment

This role has a starting salary of £38,090 per annum, based on a 36 hour working week. This role is offered as a 12 month fixed term contract/secondment. This is an exciting time to join a newly centralised Information Governance Team at Surrey County Council. The team works across different locations in Surrey with this role's base location being Victoria Gate, Woking, however it is open to hybrid working. Our Offer to You
• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents