HR Services Administrator

'Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.' ''NHS Survey, 2024'' The post holder will work in the Human Resources Services Team and will provide a comprehensive first level, customer focused front-line service, to employees who require assistance with HR transactions, such as payroll and temporary staffing requirements. In addition, the post holder will support the maintenance and usage of the computerised payroll and HR information system - Electronic Staff Record (ESR), supporting managers with the use of the system for the updating and correction of employees records.,

• Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels.
Analytical and Judgemental Skills/ Freedom to Act
• Resolve basic user queries where possible by:
Querying and providing HR Systems data (subject to authority to share data) Liaising with third parties (such as external payroll provider) to identify a resolution Triage complex user queries to the relevant HR team member for resolution.
• Whilst the post is responsible to the HR Services Manager, there is a degree of autonomy, as assigned tasks are usually seen through to completion with little or no supervision and the post holder will address user queries to the best of their knowledge.
Planning and Organisational Skills
• Work is carried out within set procedures and laid down timetables.
• Plans and prioritises own day to day workload.
• Regular discussion with Line Manager relating to workload and task prioritisation.
Physical Skills
• Advanced keyboard skills required.
Policy and Service Responsibilities
• Able to comment on the content and implementation of workforce policies.
• Implements departmental policies within own work area and proposes changes to own working practices as a result of new legislation or guidelines; e.g. to be aware of data protection issues and ensure information relating to staff is provided to authorised users only.
Responsibility for Staff
• The post holder be required to:
o Support team members during their induction. o Explain department processes and procedures to team members. o Share HR Services knowledge with other team members as required. Responsibility for Information
• Assist in the production of basic workforce information including:
o Running standard reports to extract data. o Evaluating routine and occasionally complex data. Research and Development
• Post holder may be asked to contribute to local audits as agreed within the Human Resources Team.
  
  Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued. MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024). Our benefits We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including: + Free on-site parking including EV charging + Complimentary refreshments + Flexible working arrangements + Discounted gym membership + Salary sacrifice car scheme + Generous annual leave, with the option to bank holiday entitlement + Membership of the NHS Pension Scheme + On-site nursery (charges apply) + A wide-ranging staff health and wellbeing programme including EAP + VIVUP products to support your mental, physical, and financial Wellbeing, Band 3 £25,760 - £27,476 per annum, pro rata Hours: 22.5 hours per week, (Monday - Friday, shift patterns covering 8am - 5pm plus weekend working/on-call. Days and hours negotiable) All MKUH roles will be considered for flexible working We are looking for a motivated and customer-focused HR Services Administrator to join our busy HR Services Team at Milton Keynes University Hospital NHS Foundation Trust. You will be providing first-line HR support to Trust employees and managers. You will support a wide range of HR transactions, including payroll, temporary staffing and general HR queries, acting as a first point of contact and ensuring a high-quality, responsive service. If you enjoy working with systems, helping people, and being part of a collaborative HR team, this is an excellent opportunity to develop your career within the NHS. 'We care We communicate We collaborate We contribute' Please note that we are not able to offer sponsorship for this role. Further details / informal visits contact, Androulla Minderides, HR Services Supervisor, Email address: [email protected] Interview: w/c 11 May 2026