Duty / PMHW Team Administrator

To support to the CAMHS multidisciplinary staff team, providing high quality written correspondence and verbal communication to patients/service users/ educational staff and parents as required

Customer Service / Communication

Providing administrative support to Duty/PMHW team, liaising with relevant colleagues from other teams within CAMHS.

Offering families and young people telephone calls in case of staff absences.

Provide non-clinical information and advice to patients and relatives within the boundaries of the role

Undertaking reception and front of house duties at designated sites

Using e-technologies to improve efficient ways of communication e.g. using MST for meetings.

Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical team.

Be a first point of contact for identified clinical services ensuring professional standards and the appropriate style of communication is deployed depending on the situation.

Bradford District Care Trust is an award winning trust that provides a range of innovative services that have been recognised as best practice nationally. As a provider of care for Children and Young People, who may have experienced mental health related issues, we are dedicated to providing high quality service, tailored to individual needs. The successful candidate will be responsible for team administration across the Duty/Filtering and PMHW team in Bradford CAMHS., Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.