Data Analyst

As a Data Analyst, you will support the Senior Data Analyst and Data Manager in delivering high-quality data analysis, performance reporting and evidence-based insight. Your work will directly contribute to the Council's statutory Network Management Duty and help ensure that works on the highway are well-managed, compliant and financially reconciled. You will:

• Collate, organise and analyse data to produce KPIs, performance dashboards and management information.
• Identify trends, measure performance and highlight opportunities for improved efficiency.
• Gather evidence to support fines and fees associated with the Permit Scheme, Specified Licences and Footway Crossing applications.
• Liaise with internal teams and external stakeholders to recover outstanding charges.
• Validate, process and reconcile financial information and invoices in line with established procedures.
• Prepare reports, reviews and presentations, ensuring accuracy and clarity.
• Manage daily correspondence and enquiries through to resolution.
  
  We are looking for forward-thinking, analytical individuals who can turn data into insight, support operational decision-making, and help us deliver a high-performing, compliant and customer-focused service., We're looking for someone who is analytical, detail-driven and confident working with complex datasets. You'll bring a proactive mindset, strong technical skills and the ability to communicate clearly with a wide range of stakeholders., Experience working in data-led or innovation-focused teams.
• Excellent IT skills, including strong knowledge of analytical tools and software such as Excel, Power BI, and SQL.
• Ability to analyse, interpret and advise on financial, statistical and technical information.
• Strong problem-solving skills with the ability to adapt to changing circumstances.
• High level of accuracy and attention to detail.
• Excellent verbal and written communication skills, able to present evidence clearly and confidently.
• Ability to prioritise workload and apply rational and lateral thinking to achieve results.
• Understanding of relevant Highways legislation, including the Traffic Management Act and associated regulations.
• Awareness of data licensing, GDPR and data governance principles.
• Knowledge of web technologies, including web services, development frameworks and languages.
  
  Birmingham City Council is driving forward a modern, data-led approach to managing and improving the city's highways and infrastructure. Our Network Management and Highway Approvals Team plays a vital role in ensuring the city's roads operate safely, efficiently and in line with the Traffic Management Act 2004., Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.