Customer Service Advisor

Motus Commercials located in Huddersfield is on the lookout for a dedicated Customer Service Advisor to join our friendly team providing exceptional levels of service to our customers. The position will see you working: 5 days per week Monday to Friday Main duties for our Customer Service Advisor are: 1. Providing exceptional customer service 2. Utilising various forms of communication for example in person, phone, or email to best handle the customer 3. Dealing with customer queries from acceptance to resolution 4. Exceeding customer expectations by ensuring you are part of a Brilliant Team which provides a quality service to all customers. 5. To embrace all opportunities of learning and developing alongside some of our Brilliant Customer Service Advisors. 6. Maximise opportunities for labour and parts sales whilst offering customer good value for money 7. Promote and upsell vehicle service and maintenance contracts 8. Attend manufacture and dealer training courses to develop and grow skill sets 9. To enjoy your time as a Brilliant Colleague within Motus Commercials.

• High level of customer service skills Motor Trade Experience IT Literacy Brilliant levels of communication written and verbal Enthusiastic, Team Player, Flexible.
  
  211/1365
£27,000 - £29,000
• Holiday allowance of 23 days plus bank holidays rising to 25 days A pension that pays through salary sacrifice BUPA medical insurance discounted scheme Life assurance 2 x salary Career development pathways Vehicle purchase discount Employee discounts with the Network Benefits Employee assistance programme Colleague introduction award Great career development Onsite mental health first aiders Seminars providing education on mental, physical and financial wellbeing Being Brilliant Awards Engagement & Charity Events
Automotive