Contract Works Officer

We are looking to recruit a skilled Contract Works Officer to support the delivery of high-quality housing repairs, improvements, and capital works across Birmingham. This is a key role where you will be responsible for preparing work specifications, managing contractors on-site, and ensuring works are completed to the required quality, safety, and financial standards. You will play an important part in improving housing services and enhancing customer satisfaction for tenants and residents., As a Contract Works Officer, you will:

• Prepare detailed schedules of work, specifications, and scheme briefs for repair and improvement projects
• Diagnose building faults and develop appropriate technical solutions
• Manage and supervise contractors, ensuring quality, safety, and progress of works on site
• Monitor contract performance, budgets, and customer satisfaction levels
• Certify payments at all stages of works, including final completion
• Ensure compliance with Building Regulations, Health & Safety standards, and Council policies
• Investigate issues such as disrepair and support legal proceedings where required
• Provide technical advice to internal teams, residents, and stakeholders
• Contribute to service improvements, audits, and performance reporting
• Build strong relationships with tenants, contractors, and partner organisations
  
  We are seeking a motivated and experienced professional who can demonstrate:
Essential Experience & Skills
• Experience diagnosing building defects and producing schedules of work
• Proven ability to manage contracts and contractor performance
• Strong communication and negotiation skills
• Ability to produce clear and accurate technical reports and correspondence
• Knowledge of current Building Regulations and relevant compliance standards
• A strong commitment to delivering excellent customer service and meeting diverse needs
Qualifications & Knowledge
• ONC/BTEC in Building Services, City & Guilds Advanced Craft (Electrical), or equivalent
• OR substantial relevant technical experience in property repair and maintenance
• Understanding of:
+ Building Regulations + Electrical and/or Gas Safety regulations + Engineering service standards + NHF rates + Knowledge of social housing and compliance.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.


• A full driving licence is essential as well as access to a vehicle. Although this role is based currently from our office at Stonebrook Way, it is a city-wide role.
• Occasional out-of-hours working may be required
• There will be lone working as part of this role
• You will contribute to staff development, training, and continuous service improvement
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.