College Services Assistant

Are you an organised individual looking for purposeful work in administration? Support the student experience as a College Services Assistant. As a College Services Assistant you will provide effective and efficient administration as part of the College Support Services team. In the role of College Services Assistant your role responsibilities will also include assisting with the processing of enrolments, applications, exams and enquiries on the corporate data systems and to help with the operation of the Service Help Desk including reviewing the jobs logged, contacting the appropriate support service and the co-ordinating of pool vehicle bookings.

We are seeking to appoint a College Services Assistant to our team. At the heart of the College, the team are based in an open office so you will need to have the ability to focus on tasks alongside answering calls and dealing with queries. Your duties will be varied and will involve working with staff, students and outside stakeholders, excellent customer service is therefore essential. The team are responsible for all incoming curriculum applications for the following academic year and current short courses. There will also be various processes within the college that you will be involved in including, the daily running of reception, administration, timetabling, student enrolment, student records and exams. Experience of working to tight deadlines with accuracy is essential. No need to spend time updating your CV, just click apply and complete our short application form. You can save your progress as you go, and we'll review all applications and get back to all candidates after the closing date.

Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:

• Generous Annual Leave - 24 days FTE per annum +5 days after 5 years
• Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression-1 in 3 roles are filled internally
• Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery
• Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
• Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
• Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030
• Competitive Pension Scheme - 18% employer contribution