Campus Assistant

We are the University of Cumbria, a place where people are at the heart of all we do, where enriching the lives of our students, staff and the communities we serve means we make a difference that really matters.
Now is a very exciting time to be joining us because we are delivering a new strategic plan focused on making the most of our three most valuable assets; People, Place and Partnerships, to become a catalyst for economic well-being for our region, nationally and internationally.
You will be the first point of contact for many library and student services enquiries, whether face to face, by telephone, by email or by other contact methods. Passionate about providing excellent customer service, you will deal with routine and non-standard enquiries in a way that meets the needs and expectations of users.
This role works as part of a small team in the library at our London campus, and will involve regular lone working. Library housekeeping duties include shelving, stock checking and tidying and helping students to locate resources.
The standard working pattern is 17 hours per week; 8.30am - 5.00pm Monday - Tuesday. Flexibility is essential for occasional late nights and holiday cover.
This role is based on-site due to the practical nature of the work.