Business Support Officer Apprentice

Introduction

We are seeking a motivated and organised apprentice to join Ofqual’s Policy Team. This is a fantastic opportunity to develop valuable skills while working at the heart of qualification regulation, supporting high-profile policy projects that impact learners and other users of qualifications across the country.

About the Employer

Ofqual is the independent qualifications regulator for England. We currently regulate 200+ awarding organisations, and approx. 11,600 certified qualifications.

These include GCSEs, AS and A levels, and a broad range of vocational and technical qualifications. 

What You'll Do

As an Apprentice Policy Officer, you will gain hands-on experience supporting the development and delivery of qualification policy. You will work closely with colleagues across Ofqual, including senior leaders, and engage with a range of internal and external stakeholders.

Alongside your role, you will complete the Level 3 Business Administrator Apprenticeship, building professional skills that will support your long-term career.

The core skills required for the role include the ability to express ideas clearly, engage effectively with others, build strong working relationships and the ability to deliver high-quality work on time

We are looking for someone enthusiastic, methodical and eager to learn. You don’t need prior policy experience—just the right skills and a desire develop in the role.

Duties include:

• Scheduling meetings and liaising with internal and external stakeholders where necessary to prioritise these
• Providing administrative support to the delivery of high-profile policy projects, including supporting consultation development and analysis
• Supporting in the preparation of briefings, reports and presentations to ensure they are clear, accessible and appropriate for the intended audience
• Providing secretarial support to meetings, including with senior leaders and external stakeholders, to ensure these are effective in meeting their aims and to maintain good governance
• Implementing and reviewing processes to manage the work of the team
• Monitoring shared team mailboxes, triaging incoming correspondence efficiently and directing queries to the appropriate individuals or teams within agreed timelines
• Coordinating the required administration activities in support of the wider Policy Directorate

This list should not be regarded as exhaustive and the post holder will be expected to deliver other duties relevant and appropriate to this post.

Additional requirements of the role

Any offer of appointment will be subject to a successful disclosure at basic level from the Disclosure and Barring Service (DBS). Ofqual is currently reviewing the security requirements for all roles in the organisation and therefore the post holder MAY be required to undergo National Security Vetting (NSV) to Security Check level at a later date.

Training Outcome

A potential full time position for the right person, with opportunities for further development.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative
• Strong writing skills
• Pro-active

Qualifications

• Essential - GCSE - 5 subjects including maths & English - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am - 5.00pm, with a 50 minute lunch break.

Expected Duration: 1 Year 6 Months

Training Provider: DERBY BUSINESS COLLEGE LIMITED