Business Support Administrator

In this role you'll have the opportunity to make a real difference to the Royal Navy Training Design Service. As the Business Support Administrator, you'll support the Integrated Training Design Service to deliver learning that is blended, active and provides customer delight.,

• To provide exceptional customer service on behalf of the Business Support Team to internal and external customers.
• Responsible for the co-ordination of meetings, and the maintenance and resolution of all administrative tasks associated.
• Accurately document meeting minutes, capturing key discussions, decisions, and action items to ensure clear communication and accountability.
• Support the coordination and delivery of contracted events, ensuring all logistical and administrative tasks are met.
• Responsible for maintaining support processes across the wider business, offering assistance where needed.
• Support with the co-ordination of new starter inductions, ensuring colleagues have the resources, access, and information required for a successful onboarding experience.
• Supporting visitors to site, processing documentation and escorting around site.
• Support in compiling data information and reports where required.
• Provide general administrative support, ensuring the efficient operation of day-to-day activities, keeping accurate records and proactively communicating with all key stakeholders.
• Manage office supplies ordering.
• Handle incoming communications, including emails and phone calls, and direct them appropriately.
• Ensure confidentiality and security of sensitive information at all times.
• Building strong stakeholder relationships internally and externally to positively contribute towards training transformation.
• Adhering to the Quality Assurance procedures and standards.
• Responsible for the continuous professional development of yourself.
• Follow security standards and system requirements to protect data and ensure smooth operations.
• Any other duties required to complete the Integrated Training Design Service.
  
  Demonstrate previous experience in a business support environment.
• Demonstrate a passion for excellent collaboration, communication, customer service and be adept at building strong relationships.
• Demonstrate attention to detail, a passion for quality and be able to plan and multitask.
• Demonstrate a proactive, and solution-focused approach to tasks and challenges.
• Adopt a flexible approach to the role, adapting to evolving priorities and business needs.
• Work effectively both independently and as part of a team.
• Demonstrate excellent time management skills, meeting deadlines.
• Demonstrate excellent IT skills including the use of Microsoft Office and in house systems.
• Demonstrate basic meeting minutes skills.
  
  At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.
As a leading defence and aerospace company operating across the United Kingdom, Raytheon UK helps to solve our customers' toughest challenges. We are a major supplier to the UK government and customers around the globe, providing defence solutions across all domains: land, sea, air, space, and cyberspace. We also provide digital and training transformation solutions to commercial and military customers. With circa 2000 employees and major facilities operating throughout the UK including Broughton (Wales), Livingston and Glenrothes (Scotland), and Harlow, Gloucester, and Manchester (England); we are committed to investing in British careers and technology development. Through advanced technology and our people's expertise, our Training Transformation Services is modernising what's possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation.


• £: Competitive salary
• Contributory Pension Scheme
• 6 times salary 'Life Assurance' with pension
• 25 days holiday (increasing with service) + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others
• Enhanced sick pay
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
Work Culture
• 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.
• Early 1.30pm finish Friday, start your weekend early!
• Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.
• Up to 5 paid days volunteering each year.
• Flexible working culture focused on output, with more formal flexible working arrangements on request (assessed subject to role) - please highlight any requests to the Talent Acquisition team.