Business Development Manager - People and Workforce Management

Identifying and securing new business opportunities across UK public sector customers
Building relationships with senior stakeholders and decision makers
Understanding the challenges facing the public sector and positioning our People and Workforce management SaaS solutions as strategic enablers
Managing the full sales cycle, from prospecting to close
Manage sales pipeline efficiently via Salesforce, track engagement, and ensure a data-driven approach to sales success.

Experienced in new business SaaS sales
Passion for public service transformation and digital innovation
Excellent communication and consultative selling skills
Self-starter mindset with a hunger to exceed targets
Ability to navigate complex stakeholder environment
Full UK driving licence

We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as a Business Development Manager at Civica
As aBusiness DevelopmentManager,you'lltake full ownership of driving new business growth,expanding our footprint across your territory and SaaS product family;while also nurturing and growing existing customer relationships.
This role is about more sales,it'sabout building long-lasting, trusted relationshipsthat empowerorganisations to transform the way they servetheircitizenswithinPeople & Workplace Management capability area.
You'llproactively plan and prospect to uncover fresh opportunitieswithin your customer accounts, engage key decision-makers, and act as a strategic partner to yourcustomers. By collaborating closely with customers and internal teams,you'llensure our SaaS solutions deliver real impact,helping communities thrive and improving services for the people who rely on them every day.

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
Days of Difference - Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions - 5% employer match to support your future.
Income Protection - Up to 75% salary cover for long-term illness.
Life Assurance - 4x salary tax-free lump sum.
Critical Illness Cover - £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance - Fast access to private healthcare.
Health Cash Plan - Claim back physio, therapies & more.
Dental Insurance - Cover for routine & emergency care.
Affinity Groups - Join employee-led communities.
Bounty Bonus - Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
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