Business Development Manager

Business Development Manager - field-based regional role covering the Northwest, Northeast, and Yorkshire., New Business Development

• Identify, target and secure new care-home clients within the allocated region.
• Build strong relationships with care-home managers, regional directors, and owners.
• Present CQP's services, including transition support, SLAs and Service Standards.
• Manage the full sales cycle from initial meeting through contract signature and onboarding.
• Work with internal operations and onboarding teams to ensure smooth transitions of new homes.
Account Management & Growth
• Act as the primary commercial contact for existing CQP client homes in the region.
• Maintain regular contact to ensure satisfaction and identify improvement opportunities.
• Support retention by proactively addressing issues, risks, or concerns in collaboration with operations and pharmacy teams.
Relationship Management & Stakeholder Engagement
• Build trusted relationships with care-home groups, senior management teams and key decision-makers.
• Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities.
• Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to meet client expectations.
Pipeline & Reporting
• Maintain an accurate sales pipeline and forecast.
• Track opportunities, meetings and conversions in the CRM system.
• Provide regular updates on performance, pipeline and regional market activity.
• Monitor competitor activity and market trends within the region.
  
  Proven experience in B2B business development within care-homes, healthcare, social care or related sectors.
• Strong relationship-building and communication skills.
• Comfortable working in a field-based, target-driven role.
• Highly organised with strong time-management skills.
• Confident presenting to senior stakeholders.
• Full UK driving licence and willingness to travel regionally.
  
  Care Quality Pharmacy (part of Pharmacy2U) is a fast-growing, nationally operating care home pharmacy provider, supporting care homes with safe, reliable, and technology-enabled prescription services. We are already established across multiple regions and work with a wide range of care home operators, from independents to large groups.
  
  Financial security & rewards
• Uncapped commission / performance-related bonus.
• Company car allowance or mileage expenses.
Career growth
• Clear progression opportunities as the commercial team continues to scale.