Business Administrator Apprentice

Introduction

We have an exciting opportunity for a motivated Business Administrator Apprentice to join our growing administration team at our head office.

As part of this role, you will complete the Level 3 Business Administrator Apprenticeship, designed to build your skills in communication, organisation, IT, and business operations.

About the Employer

Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.

We welcome applications from neurodivergent candidates, including autistic people, those with ADHD, dyslexia, dyspraxia and other neurological differences. We can provide reasonable adjustments throughout the recruitment process, including interview questions in advance, additional processing time and alternative ways of demonstrating skills.

What You'll Do

Role Summary:

The Business Administrator Apprentice plays a key supporting role across administration, enrolment, learner support and client engagement activities.

The role provides hands-on experience within a professional apprenticeship training environment, supporting learners, employers and internal teams.

Alongside day-to-day responsibilities, the post holder will complete the Level 3 Business Administrator Apprenticeship, developing practical skills and knowledge to support progression into a permanent administrative role.

Most work will be managed through clearly defined tasks, project plans and reporting schedules, with support available when priorities change.

Apprenticeship & Development:

• Completion of the Level 3 Business Administrator Apprenticeship Standard
• Dedicated off‑the‑job training time provided weekly
• Ongoing support from a qualified tutor and internal team
• Opportunity to gain real-world experience across multiple business functions

Key Responsibilities - without limitation, this role may include the following duties: 

Administrative Coordination & Systems:

• Use and update internal and external systems to ensure compliance
• Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling
• Assist with internal audits, quality assurance checks and general administrative processes
• Maintain accurate data across systems and contribute to reporting where required

Learner & Employer Support:

• Provide a professional and supportive service to learners and employers throughout their apprenticeship journey
• Support the onboarding process, including documentation, eligibility checks and initial learner guidance (where required)
• Respond to enquiries and support requests from learners, employers and tutors via phone, email and video conferencing
• Maintain accurate learner and employer records in line with compliance requirements

Data, Reporting & Quality:

• Support the creation of internal management reports and apprentice progress reports
• Ensure data accuracy and consistency across systems
• Contribute to maintaining audit‑ready documentation and records

Communication & Team Collaboration:

• Communicate effectively with all internal teams
• Participate in team meetings and contribute to continuous improvement activity
• Support or contribute to meetings using Microsoft Teams or similar platforms

Client Engagement Administration (where required):

• Support the Client Engagement team with administrative tasks, including lead tracking and onboarding activity
• Maintain accurate employer and opportunity data within internal systems
• Upload apprenticeship vacancies and respond to initial learner enquiries
• Support events or promotional activities where appropriate

Training Outcome

Progression Opportunities:

Progression into permanent roles will be reviewed at approximately the 12‑month stage, subject to performance and business needs. Potential progression routes include:

• Delivery Support Administrator
• Enrolment & Onboarding Administrator
• Client Engagement Administrator

Where a permanent role is not available, Ginger Nut Training will provide support with job searching and applications, interview preparation & career guidance and progression support.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Logical
• Team working
• Creative
• Initiative

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: GINGER NUT MEDIA LIMITED